CASE STUDIES
Designing for Impact & Growth
The case studies below showcase my hands-on leadership across design strategy, systems thinking, and execution — from concept to launch. Select case studies are shared in context based on the relevance of the opportunity.
AI Enablement Platform
Shaped a B2B enterprise AI platform through clearer product direction, role-based experiences, embedded AI guidance, and scalable design foundations. Showed how stronger systems and governance can turn complex AI initiatives into trusted, pilot-ready execution.
Growth Referrals Journey
Redefined how users discover, share, and earn through referrals by designing a system grounded in motivation and timing — not marketing gimmicks. A data-led, human-centered redesign that turned a stagnant referral program into a self-sustaining growth engine.
Digital Marketplace Platform
Designed an enterprise-scale marketplace that brought order, speed, and trust to complex transactions. Translated operational chaos into a unified buying experience for providers and payers, accelerating revenue and strengthening cross-functional alignment.
How I Work
From challenge to production
I partner across product, design, and engineering to clarify direction, pressure-test decisions early, and stay close through build, launch, and iteration.
Direction
Product & Design Partner
• Problem framing and product context
• Customer and market signals
• Assumptions, priorities, and tradeoffs
• Early product direction
Validation
Hands-On Design Lead
• Workflow and information architecture
• AI-assisted rapid prototyping
• User and stakeholder validation
• Decision checkpoints and refinement
Delivery
Embedded Product Partner
• Interaction and visual design
• Design systems and foundations
• Engineering collaboration
• Launch readiness and early iteration

My philosophy
How I Design for AI-Driven Product Success
Whether it’s a startup product racing toward product–market fit or an enterprise platform built for scale, great products don’t succeed just because they function. They succeed when they’re shipped, adopted, trusted, and continuously improved.
This visual reflects how I approach building AI-driven systems responsibly: combining human insight, model behavior, engineering rigor, and feedback loops that keep improving performance long after launch.
For me, intelligent products should not only work, they should learn, adapt, and deliver measurable value for both people and the business.
Manish brings clarity and structure to ambitious, cross-functional work. His ability to frame ambiguity, connect design to business outcomes, and drive alignment across teams makes him an invaluable design leader.Kelly Griggs, Head of Design for Growth, Gusto (via LinkedIn)
Manish’s passion for elevating user experiences is contagious. His innovative thinking, cross-functional collaboration, and relentless drive for quality transformed how we design and deliver digital experiences.Katie Bradley, Staff VP of Tech User Experience at Elevance Health (via LinkedIn)
Manish brings teams together around what truly matters—creating meaningful, business-aligned user experiences. His leadership and perspective made design thinking an integral part of our product strategy.Smriti Anand, Sr. Product Manager, Change Healthcare (via LinkedIn)
Manish inspires cross-functional teams to see the bigger picture—crafting delightful end-to-end experiences grounded in research and strategy. He brings vision, clarity, and collaboration to every stage of the product lifecycle.Emilie Lostracco, Sr. Manager, UX Research, Change Healthcare (via LinkedIn)
Manish listens with empathy, finds common ground, and designs with purpose. His ability to connect business, marketing, and user needs makes him a transformative design leader.Nicole Bateman, Marketing Executive, Elevance Health (via LinkedIn)
Manish combines curiosity with discipline—blending data, design, and experimentation to uncover insights and drive measurable business outcomes.Amy Smessaert, Experimentation Lead, Change Healthcare (via LinkedIn)
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